Accor Vacation Club currently have a key opening for our:
Member Services Supervisor
Managing a team of 4 direct reports you will be responsible for the day-to-day operations of our Member Services Department. This involves customer facing responsibilities, direct reporting to senior management, decision making, overall responsibility for the team and accountability for results.
With a can do attitude and a hands on approach you will enjoy meeting the daily challenges provided by our high end travel and hospitality hungry customer base. Travel may be required from time to time.
Work Location:
Nusa Dua - Bali
Requirements:
· Strong leadership, analytical, organizational, interpersonal and decision making skills;
· Service oriented and must have a strong dedication to customer satisfaction;
· Proactive, with excellent communication skills to encourage teamwork, professionalism and respect;
· A minimum of 4 (four) years of progressive responsibility in a customer service environment and/or hospitality industry (Front Desk/GRO/GSR);
· Result oriented with strong personal drive;
· Able to work hard in high pressure environment and flexible with working hours;
· Computer literate with an excellent understanding of Microsoft Office applications;
· Excellent in spoken and written English.
If you have what it takes and a proactive nature please send your comprehensive resume, expected salary and recent photograph to:
Come and join Accor's fast growing Vacation Club in South East Asia!
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